In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the Spanish Ley Orgánica 3/2018, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD), Elviria Medical Centre Marbella informs users of the following:

1. Data Controller

Elviria Medical Centre Marbella
– Av. las Cumbres s/n, Edf. Elviria Business Centre, Local B3, 29604, Marbella, Málaga
– elviriamedicacentre@gmail.com
– 952 85 05 52

2. Data we collect

Through our website, we only collect personal data that you voluntarily provide via the contact form:

• Name

• Email address

• Teléfono

• Message content

We also collect limited technical data (such as IP address and browsing behaviour) through cookies or analytics tools.

3. Purpose of processing

The personal data provided will be used exclusively to:

• Respond to your inquiries and appointment requests.

• Communicate with you regarding your request.

• Improve website functionality and security.

We do not use your data for marketing without your consent.

4. Legal basis

The legal basis for processing your data is:

• Consent: By completing and sending the contact form, you consent to the processing of your data for the purpose described.

• Legitimate interest: To ensure the security and usability of our website.

5. Retention period

• If you contact us via our website and do not become a patient, your personal data will only be kept as long as necessary to answer your inquiry, after which it will be securely deleted.

• If you contact us via our website and subsequently become a patient of Elviria Medical Centre Marbella, your personal data will form part of your medical history and patient file, which we are legally required to maintain in accordance with Spanish healthcare legislation. In such cases, data will be kept for the periods established by law, even if you request deletion.

6. Data sharing

We do not share personal data collected through our website with third parties, except in the following cases:

• If you become a patient of Elviria Medical Centre Marbella, your data may be shared with other healthcare professionals, laboratories, or medical specialists when necessary to provide you with proper diagnosis, treatment, or follow-up care.

• When legally required by health authorities or applicable regulations.

In all cases, we ensure that third parties respect confidentiality and data protection standards in accordance with GDPR and Spanish healthcare law.

7. Your rights

As recognised under GDPR and LOPDGDD, you have the following rights:

• Access to your personal data.

• Rectification of inaccurate data.

• Erasure of your data (“right to be forgotten”).

• Restriction or objection to processing.

• Portability of your data.

• Withdrawal of consent at any time.

To exercise these rights, contact us at elviriamedicalcentre@gmail.com, providing proof of identity.

If you believe your rights have been infringed, you may lodge a complaint with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

8. Cookies

This website may use cookies for technical purposes and to analyse traffic. You can manage or disable cookies at any time in your browser settings. For more details, see our Cookies Policy.

9. Updates

We may update this Privacy Policy from time to time. Any modifications will be published on this page.

Last updated: 19/08/2025